Questions and Answers

You can replenish the card both in cash and non-cash via card-to-card transfer or using card account details. For cash replenishment, we recommend using Globus Bank branches and EasyPay or City24 terminals. You can also deposit funds through any online payment service, but at the rates of the selected service.

To familiarize yourself with the tariffs, please visit the website of Bank: globusbank.com.ua, in the "Private individuals" section and select "Card products".

In the "Menu" section, select "Cards" and click the "Add card" tab, you will need to specify the card number, expiration date and CVC2 code of the card you want to add to the application.

You need to select "Cards" in the "Menu" section, select the appropriate section in the "Information" tab, and choose the type of details you want to receive.

Yes, on the main page, you need to select the "Cards" section and click the "+ New card" button

Yes, add your card to Apple Pay/Google Pay and make contactless payments.

No

The possibility of setting a credit limit is considered individually when you open a GlobusPlus credit card and depends on many objective factors. Use your card more actively and we may be able to review your credit limit in the future.

Yes, you can reduce or increase the credit limit on your GlobusPlus card. To do this, click on the card and on the "Information" section, and then on the "Credit limit" button. You can also change the limit through the "More" button in the bottom menu, then "Settings" (next to your photo), "Credit limits" and "Credit limit on the card".

The grace period is up to 62 days. To avoid paying interest on the loan, you must repay the debt in full by 18:00 on the last business day of the month following the month in which you used the loan, Example: On January 1, you spent UAH 5000 on your card, and on January 15, you made another purchase for UAH 1000. If you deposit these 6000 UAH to your card by 18:00 on February 28 (the last business day of the next month), you will not pay any interest.

Interest for using the credit limit (54% per annum) will be charged from the moment the debt is incurred on the amount of the daily debt Example: On January 1, you spent UAH 5000 on your card, and on January 15, you made another purchase for UAH 1000. If you don't pay the UAH 600O by 18:00 on February 28 (the last business day of the next month), the interest on the credit limit will be charged from January 1.

The monthly minimum payment is 5% of the amount owed at the time of settlement (but not less than UAH 100 and not more than the balance owed).

Yes, there is. Select the "Cashback" section in the "More" block.

You can close the card only in a branch of our Bank.

To receive a GlobusPlus GlobusPlus Light plastic card, you first need to issue a virtual card in the application. And if you already have a card, go to the "Information" section and click the "Order a plastic card" button. Regarding the ordering of a plastic card ePidtrimka, we would like to inform you that currently Globus Bank issues only virtual cards.

Replenish your card at EаsuRau terminals without commission The maximum amount of replenishment is up to UAH 5000 per payment. Funds are credited instantly.

You cannot withdraw cash from a virtual card at ATMs in Ukraine and abroad. To do this, you need to order a plastic card. How to order it? It's simple: click on the virtual card and go to the "Information" section and then click the "Order a plastic card" button. The card is issued free of charge, and the cost of delivery to a Nova Poshta branch or post office is UAH 100. Ordering a plastic card is available only for GlobusPlus and GlobusPlus Light cards.

Yes, you can withdraw cash at the checkout in a store with both a virtual card and a plastic card. You can withdraw no more than UAH 6000 at a time. The number of withdrawals is not limited. The fee for withdrawals at the cash desk in the store is the same as at an ATM. How to do it:

1. Before paying for the goods, tell the cashier that you want to withdraw cash.

2. The cashier will enter the cost of the goods and the amount of cash to be issued.

З. You pay for the purchase in the usual way (by card or Google Pay/Apple Pay) and receive the goods and cash.

The list of retail chains that offer the Cash at the Checkout service: 
Supermarkets: ATB, Silpo, FOPA, VARUS, NOVUS, CIM23 (up to UAH 2,000), LOTOK, TOCHKA TRASH FOZZY, ROSHEN (up to UAH 500), Togba, Auchan, KOLO, WINEtime, POSAD, DELVI, NASH KRAI, SPAR, Spirit&food MEGAMARKET. 
Pharmacies: ANC, Pharmacy 911, Pharmacy of Wholesale Prices, Bila Romashka, Blagodiya, Vitamin, Kopiyka, MED-SERVICE, Plantain, Salve, Shara, Pharmacy of the Day, 1 Social Pharmacy.
GAS STATIONS: OKKO, WOG, Ukrnafta, BRSM-Nafta (up to 500 UAH), AMIS, SOSAR, AVIAS. 
Other: EVF (up to UAH 2,000), EPICENTER, PROSTOR, Foxtrot, Shik and Shine, Masterzoo, DNIPRO-M, Territory of Your Equipment, AURORA COUPLE (up to UAH 500).